Turning Around Insurance Cancellations

In recent years, there has been a huge uptick in insurance cancellations, particularly here in California, where wildfires have become a seasonal regularity. Many of the cancellations are done hastily with the hope that the homeowner won't challenge it.

Typically, these insurance companies will use a Google Maps satellite photo to show that there is an issue with tree encroachment or roof damage. This is extremely lazy and unprofessional in my opinion, as it puts the burden of proof on the homeowner, who must somehow prove them wrong.

Such was the case with a recent customer, one of many. An elderly couple, they were told that their insurance would be cancelled because of tree overhang. The photo the insurance used was a Googe Map satellite photo. As you can see, the light angle and shadows from that photo made it seem like trees may be overhanging the roof. My drone photos showed unequivocally that there was no tree overhang, and subsequently their insurance was reinstated. This resulted in a very happy customer.

If you are in the San Francisco Bay Area, and your insurance company is using a Google photo to try to cancel you-reach out to me. I can turn it around!